Welcome To
R2M2 Solutions
{Powerfully Simple} Property Management System designed for Resorts, Campgrounds, Outfitters, Hot Springs and Spa Businesses.
- Online Waivers
- Group Payments
- Point of Sale
- Online and InHouse Reservations
- and More
Reservation Software designed to be all encompassing and provide you with the best platform for successful operations.
R2M2 Solutions
Built by us, to work for you.
Built by us to work for Spas, Hot Springs Resorts, Campgrounds, Activity Centers, and all Hospitality Driven Businesses.
We're Different
R2M2 Solutions is
Online | In House | Intuitive | Complete
See for yourself, schedule a demo today!
CHECK OUT OUR EVER EXPANDING LIST OF FEATURES
BluTrails – A GPS Tracking Service will be available as an add-on service in February 2022!
Designed for customer retention these features allow you to create custom membership & loyalty programs to incentivize your guests to keep coming back. Affiliate Locations can share incentive programs and work to retain customers across multiple locations.
Our Customer Relationship Management Tool allows for newsletters, campaigns, opt-in forms & abandoned cart functions integrated to web & software. Build a drip campaign to retarget unopened emails and customize your campaigns based on a guests arrival date or departure date … or both!
Built to be signed in advance, at the time of check in or at the starting point of the activity, waivers will ease your mind of liability concerns and get you one step closer to Paperless & Contactless Processes for your business.
Created for off site reservation management to allow for guide scheduling, reservation check in/return, or housekeeping alerts, this tool is also ideal for spas to be able to send alerts to staff regarding their upcoming schedules for massages and other spa services.
A custom reservation map that allows online customers and your salesforce to easily check availability and begin a reservation right from the map.
Get customers through the check in line faster. Allow guest to check in, pay their balance, sign waivers, submit forms, and print boarding passes.
Choose from 5 basic themes. Available on both Apple and Android, the R2M2 App allows you to enhance features of the system by providing a custom branded app. The App is designed to enhance the membership & loyalty program and is able to be customized by your team updating content on the fly to drive other marketing efforts.
Informative pop up on your website to alert your customers of things like closings, holiday hours, specials etc.
Create custom forms to help drive the management of your business. Deliverable online or in person forms are able to be connected to an order or delivered stand alone. Create a custom redirect URL to forms giving you the ability to customize the content on the page . Think: Specific instructions to a guest and/or any other material you would like to share with them after submitting a form.
This tool is incorporated into the software and allows you to blacklist a customer by blocking their email, phone number and/or IP address from being able to reserve online. Be alerted via Software when a customer is selected.
Scan a Customers Drivers License for quick entry of customer information to help expedite check in.
Text your guests directly from R2M2 Software. You’ll be able to deliver digital waivers to them in a contactless method and/or any other important data. Schedule text alerts similar to a newsletter as well as scheduling text to go out in a campaign.
A robust event planner that allows you to block out room dates with special code access, assign discount and fees and more. A powerfully simple way to plan out your events for an entire year.
Our solution manages 3 payment integrations. Our Clients have the option to utilize our integration with North American Bancard, Authorize.net & FortisPay. Integrations include cash discounting programs and provide seamless payments straight from our software to your chosen payment integration.
GROUP PAYMENTS
One person reserves, several people can pay. Great for school groups, church groups or just plain groups.
SPECIAL DATES MANAGEMENT
Enforce different minimums and maximums for holiday or special event weekends. You can also set special pricing here to maximize revenue.
EXPANDED CUSTOMER MENU FEATURES
View all customer rentals and orders with the click of the mouse so that you can more easily see a complete customer history. Resend Order Confirmation Emails so that if a customer missed it the first time you can resend anytime.
These features are included with all R2M2 Subscriptions
from Basic to Pro.
HERE ARE A FEW MORE FEATURE HIGHLIGHTS
R2M2 was built for you
We know you need an all in one system. One that keeps you from having to operate several software systems separately to manage your business.
We know that your business is unique. You are not one type of business but rather several micro businesses wrapped into one. You need to be able to process reservations and retail transactions from one place. You’d probably like to be able to send customers an email while on the phone with them, firming up details. We know you would like for customers to be able to make their own reservations online.
We’ve built R2M2 Solutions to do all of this for you.
Not over looking important things such as employee management, guest checkin, point of sale and inventory management, vehicle registration, gift cards and store accounts.
We’ve covered these bases for you!
