R2M2 is like having a stellar management team right at your fingertips.
We know finding the right personnel resources in a small business is like finding a canoe after dark, still on the water. With attention to detail, R2M2 was designed to extend the arms of your management team, simplifying & automating their processes during your peak season so that they can stay focused on your customers and employees.
Our featured features are just the icing on the cake. Take a look at our full list of features below.
We know you need an all in one system. One that keeps you from having to operate several software systems separately to manage your business, with the ability to manage online and inhouse reservations, rentals and bookings. Not to mention a full POS system with e-commerce.
We’ve covered these bases for you!
CHECK OUT OUR EVER EXPANDING LIST OF FEATURES
BluTrails is a GPS Service you can offer your guests to make sure they always know where they are on your trails, be it water or land! BluTrails also offers an owner/operator the ability to see a marker for all subscribers to a particular map. We’ve made it easier to make sure all of your participants have made their way back safely.
Interested? Check out more on via GoToBlu
Designed for customer retention these features allow you to create custom membership & loyalty programs to incentivize your guests to keep coming back. Affiliate Locations can share incentive programs and work to retain customers across multiple locations.
Our CRM allows for newsletters, campaigns, opt-in forms & abandoned cart functions integrated to web & software. Build a drip campaign to retarget unopened emails and customize your campaigns based on a guests arrival date or departure date … or both!
Built to be signed in advance, at the time of check in or at the starting point of the activity, waivers will ease your mind of liability concerns and get you one step closer to Paperless & Contactless Processes for your business.
Created for off site reservation management to allow for guide scheduling, reservation check in/return, or housekeeping alerts, this tool is also ideal for spas to be able to send alerts to staff regarding their upcoming schedules for massages and other spa services.
A custom reservation map that allows online customers and your salesforce to easily check availability and begin a reservation right from the map.
Choose from 5 basic themes. Available on both Apple and Android, the R2M2 App allows you to enhance features of the system by providing a custom branded app. The App is designed to enhance the membership & loyalty program and is able to be customized by your team updating content on the fly to drive other marketing efforts.
Informative pop up on your website to alert your customers of things like closings, holiday hours, specials etc.
Create custom forms to help drive the management of your business. Deliverable online or in person forms are able to be connected to an order or delivered stand alone. Create a custom redirect URL to forms giving you the ability to customize the content on the page . Think: Specific instructions to a guest and/or any other material you would like to share with them after submitting a form.
This tool is incorporated into the software and allows you to blacklist a customer by blocking their email, phone number and/or IP address from being able to reserve online. Be alerted via Software when a customer is selected.
Scan a Customers Drivers License for quick entry of customer information to help expedite check in.
Text your guests directly from R2M2 Software. You’ll be able to deliver digital waivers to them in a contactless method and/or any other important data. Schedule text alerts similar to a newsletter as well as scheduling text to go out in a campaign.
Get customers through the check in line faster. Allow guest to check in, pay their balance, sign waivers, submit forms, and print boarding passes.
A robust event planner that allows you to block out room dates with special code access, assign discount and fees and more. A powerfully simple way to plan out your events for an entire year.
Blu Tickets are a great way to manage your ticketed services such as Daily Admissions, Concerts and/or any other events held at your location. Features include the ability to sell online or via software and most exciting of all, your customers can easily share tickets with their own guests!!
COMING SOON
GROUP PAYMENTS
One person reserves, several people can pay. Great for school groups, church groups or just plain groups.
SPECIAL DATES MANAGEMENT
Enforce different minimums and maximums for holiday or special event weekends. You can also set special pricing here to maximize revenue.
EXPANDED CUSTOMER MENU FEATURES
View all customer rentals and orders with the click of the mouse so that you can more easily see a complete customer history. Resend Order Confirmation Emails so that if a customer missed it the first time you can resend anytime.
These features are included with all R2M2 Subscriptions
from Basic to Pro.
HERE ARE A FEW MORE FEATURE HIGHLIGHTS
The Core Four
Retail
Our Point of Sale System is built for a light retail storefront all the way up to a large retail establishment, everything from brick and mortar to e-commerce.
The system manages:
Inventory Control
Barcode Scanning
Label Printing
Coupons & Gift Cards
The best part of this…
We’ve Combined Transactions into the same Cart.
Could be used for Light Restaurant/Concessions Sales!
Reservation
Manage your Reservation, Booking and Rentals from Sale to Check In to Check Out & beyond.
Your entire Salesforce is United using our Custom Reservation Management System.
Customized Forms for Check In & Liability Waivers.
Customers reserve right from your website, checking out securely through Authorize.Net!
Marketing
Look Great Online with a Custom Redesigned Website that houses your Online Reservations.
All Levels of R2M2 allow you integrated access to communicate with your customers via email.
Basic Includes Email Integration & Email Templates
Enterprise & Pro Plus are complete with Full CRM Integration
Management
R2M2 Solutions comes complete with Time Clock Management, Advanced Sales Reports, User Management Levels and much more.
Credit Card Processing Integration built securely on multiple platforms.
Built with close attention to detail, we’ve left no stone unturned.
R2M2 is here to See your Business Thrive!
Choose your plan
Add Blu CRM, Membership, and Loyalty to any package. See all the options above.
ALL PLANS INCLUDE BASIC HOSTING PACKAGE.
Basic
-
The Core Four:
-
Reservations,
Bookings,
and Rental -
Retail
Full POS
plus
e-commerce -
Marketing
-
Management
Enterprise
-
The Core Four +
-
Reservation Map
-
Blacklist Manager
-
Store Alert
-
License Scan
-
Status Center
-
Digital Waivers
-
CRM
-
Membership & Loyalty
Pro Plus
-
All Included
-
The Core Four
-
Map
Status Center -
Black List Manager
-
Store Alert
-
License Scan
-
Digital Waivers
CRM -
Membership & Loyalty
-
Mobile App
-
Check-In Kiosk
-
Event Maker
-
Form Builder
-
SMS Pro (Text Alerts)
Google Calendar Integration
Time Clock Pro
Asset (RFID) Tracking -
Tickets
-
Sales Kiosk